Privacy Policy

Effective Date: 1st February 2025

1. Introduction

TaptPay ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address

• Business name and ABN.

• Payment and transaction details.

• IP address and device information.

• Other information relevant to the services we provide.

3. How We Collect Your Information

We collect personal information through various means, including:

• When you sign up for our services.

• When you contact our customer support team.

• When you visit our website and interact with our digital platforms.

• From third-party service providers or business partners.

4. Use of Personal Information

We may use your personal information to:

• Provide and manage our payment processing services.

• Improve our website and services.

• Communicate with you regarding transactions, promotions, and updates.

• Comply with legal obligations and regulatory requirements.

• Prevent fraud, security threats, or suspicious activity.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Payment service providers and financial institutions

• Business partners, suppliers, or third-party service providers who assist in our operations.

• Government authorities or regulators when required by law.

• Any other entity with your consent or as permitted by law.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. However, no online transaction is completely secure, and we encourage you to take necessary precautions to protect your personal data.

7. Third-Party Services

Our website may contain links to third-party services or websites.

We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

8. Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you wish to update or request access to your information, please contact us at the details provided below.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at:

TaptPay Pty Ltd

This Privacy Policy was last updated on 1st February 2025.